Resume:
Nyree Ashman
931 Lake Knoll Dr
Lilburn, GA 30047
404-327-7840 or 404-547-2735
Lucianna02@yahoo.com
Objective: To obtain a challenging position in the Customer Service and Healthcare field
Employment:
She Interactive Inc. Covington, GA
Administrative Assistant 05/2008-04/2009
Scheduled Appointments for clients to meet with CEO.
Answered all incoming calls and placed follow-up calls. Corresponded to all emails and faxes.
Horizon Staffing/Bank ofAmerica Tucker, GA
Data Entry Clerk 01/2008-04/2008
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Called Customers to determine if their checks has cleared to deposit.
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Filed customers information and entered it into computer.
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Notified customers when service was completed and accepted.
Creative Staffing Duluth, GA
Sales/Customer Service Representative
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Responsible for acceptin all incoming telephone inquires and transferring calls.
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Adhered to companies’ policy and procedures regarding sales script.
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Maintained highest level of customer service while achieving sales goal.
Mail Clerk 10/2006-01/2007
Manpower Staffing/U.S. Postal Service Duluth, GA
Sorted incoming mails for distribution and dispatched outgoing mail.
Opened envelopes by hand and machine.
Readdressed undeliverable mail bearing incompleted or in corrected addresses.
Sales/Customer Service 03/2004-01/2006
Precision Response Corporation Miami, FLA
Conducted the sales of Sprint/Nextel’s Cellular products and services.
Assisted Sprint/Nextel’s diverse clientele with services/products related issues.
Answered all incoming calls and directed customers to appropriate sales area.
Receptionist/Customer Care01/2002-10/2003
HRA/Burial Claims Brooklyn, NY
Answered all incoming calls and distributed applications to new customers.
Inputted clients’ data information into system and perform updates with case records.
Faxed customers information to funeral home and filed case records.
Patient Account Representative09/1999-12/2001
Jacobi Medical Center Bronx, NY
Entered Medical Billing information into proprietary billing program.
Verified to determine if patient was eligible for Medicaid.
Scheduled appointments for patients and assigned client to caseworkers.
Education
Associated Degree in Health InformationAugust 2001
Monroe College Bronx, NY
Skills
Well trained in WindowsXP, Microsoft Office, Internet applications, telephone systems, (high call center) in customer relations in both Retail and Health care environment.
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